We want you to be satisfied with your purchase.
Return Period
You may return eligible items within 30 days of receiving your order, in accordance with European consumer protection regulations.
Return Conditions
To be eligible for a return, items must:
- Be unused and unworn
- Be in original condition
- Include original packaging and tags
Items that do not meet these conditions may not be accepted.
Non-Returnable Items
Certain items may not be eligible for return, including:
- Final sale items
- Worn or damaged products
Return Process
To start a return, please contact our support team and include:
- Your order number
- The item you wish to return
- Reason for return
Our team will provide return instructions.
Refunds
Once we receive and inspect your return, we will notify you regarding the status of your refund.
Approved refunds are typically processed within 5–7 business days to the original payment method.
Return Shipping
Unless the item is defective or incorrect, return shipping costs are the responsibility of the customer.
Contact us
Tel:
Email: service@avelieyn.com
Company:
Address: